![]() ![]() Saturday and Sunday delivery (Available for Mainland UK Only - £9.95) Please note that there will be no despatch or delivery on Bank Holidays AND we are unable to guarantee next day delivery to Channel Islands, Scottish Islands and Highlands ![]() Orders placed on Saturday and Sunday ,for delivery in England, Wales and Scottish Lowlands, will be delivered on Tuesday. Orders placed before 12 noon on Friday, for delivery in England, Wales and Scottish Lowlands, will be delivered on Monday. This service is only available for orders placed before 12 noon Monday, Tuesday, Wednesday and Thursday for delivery in England, Wales and Scottish Lowlands. Next Working Day Delivery (Available for Mainland UK Only - £9.95) Republic of Ireland - £9.95 (inc VAT 20%) Scottish Islands and Highlands - £9.95 (inc VAT 20%) Returns from outside the UK will NOT be entitled to a refund of the original postage unless the item sent is damaged.įor full details of our returns policy please refer to our terms and conditions in the Info tab at the top of the screen. ![]() In either case you must inform us within three days of delivery, and make any returns within 14 days of delivery. In the case of products damaged in transit you should, where possible, make a photographic record of the damage and refuse delivery to enable a compensation claim to be made. If the product delivered is not what you ordered, does not correspond with its description or is damaged in transit, Fauxflora will, at its option, deliver to you a replacement product or refund to you the price paid and your reasonable costs of returning the products. If the goods are returned in New and Unused Condition a refund of the full cost will be paid via the original payment method. The customer is responsible for paying the relevant return carriage costs. Customers must ensure the goods are securely packed (in the original packaging). Goods may be returned within 14 days of delivery. Any address change after the product has shipped may result in delays as the package may need to be rerouted.All UK purchases are entitled to a 14 day cooling off period during which you may cancel your order. ![]() A $20 fee will be assessed for any changes made to the delivery address once the tracking has been generated. We cannot easily make corrections or changes once the tracking number and shipping label have been created. Please double check the delivery address entered for accuracy before placing your order. If the delivery attempt is missed, please call FedEx at 80 and provide your tracking information to reschedule or arrange pickup. FedEx does not guarantee all requests will be honored. Please keep in mind either request method relieves the shipper of responsibility should the packages be stolen or their content damaged once FedEx has left the packages unattended. Alternatively, you may write a signed note stating no signature is required and leave it in a location visible to the FedEx driver. Please have someone present at the delivery address to sign for and receive the flowers.ĭon't want to reveal a surprise or nobody will be home? No problem! If you would like the flowers to be delivered without a signature, please contact us at least three days before your scheduled delivery date and we will make the request for you. That's why FedEx requires a signature upon delivery to ensure flowers are not left outside exposed to weather conditions such as excessive heat, cold, sun, rain or any other risk. You want your flowers to arrive fresh and in good condition, right? So do we! ![]()
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